Services, Successes and Results

The Peak Performance Group, Inc. is a global management firm with nearly 30 years in the field of organizational and leadership development and coaching.  Sherí Taber is the CEO and visionary leader of The Peak Performance Group, Inc.  She is an award-winning, minority certified, highly sought business advisor who has worked with boards of directors, C-Suite executives and leaders at some of the world’s most successful domestic and international companies, including Hewitt Associates, First American Corporation, Microsoft Corporation, Merrill Lynch, USANA and ATT; as well as hundreds of small to mid-size business owners, CEOs and executive leadership teams.

The Peak Performance Group combines its knowledge of critical business functions, innovation and client experience across industries to develop high performance businesses that dominate their market space and position themselves to achieve sustainable levels of successive next-level bests.  While many of the examples below represent work we do on behalf of our larger clients, small to mid-size businesses require similar focuses.  Engagements are scaled based upon the unique needs each Client.

Some of our Organizational Consulting Services:

Performance Management

As leaders in workforce performance, we work with our Client to develop strategies to impact the organization's performance at every level. The Peak Performance Group is known for its holistic approach to increasing performance and productivity and for its advocacy of an execution culture.  High levels of effective workplace performance is ultimately driven by alignment to the organization's vision and strategy. Our proprietary process takes a three dimensional approach to performance excellence:

• The People Process. Linking strategy to operations.  In order to fulfill the purpose and maximize the potential of the business, the people part must be right.

• The Strategy Process.  Linking the people to the operations.  Are the right people in the right place to execute on the organization's strategy? The operations multiple parts must be aligned if the business is to reach its goals.

• The Operations Process.  Linking strategy and the people.  How are the various moving parts of the business being synchronized to achieve its targets?  The details of the operation plan always provide the objectives for the people. 

This proven, holistic approach to performance excellence takes the guess work out what every person, every department, unit and leader should be doing every day.  Breakthrough improvements lead to breakthrough performance, resulting in significant increases in goal achievement and competitive advantage and shareholder value.

Process Design, Development and Implementation

Our proprietary, cutting edge process design and implementation capabilities support leading companies in improving process-based approaches and methodologies; addressing key business priorities from cost competitiveness and differentiation to performance management and growth. The Peak Performance Group takes an end-to-end, process-based approach to address key business challenges such as complexity reduction, lean manufacturing and operations, process innovation, strategic cost reduction and growth through innovation to create competitive advantage for our client. 

• Assess, define and develop end-to-end infrastructure and processes to support more effective process flows, delivery of technology and other innovative services to internal and external customers
• Process design for M&A and divesting of business units
• Design and implement a plan to develop an entrepreneurial culture that encourages innovation, optimized operational excellence, prioritized business needs, growth, culture change and capability transfer to achieve high performance 

Strategy (re)Design, Refinement, Implementation and Execution

A well-planned and executed strategy is the backbone of performance excellence.  Our strategy consulting professionals partner with professionals to increase shareholder value by developing breakthrough operational and transformational solutions.  Develop long-term, robust, scenario-based strategies to accelerate your company into a high-performance, high-profit business. 

• Transform operational and organizational structures to achieve ambitious growth strategy
• Develop pragmatic plans for implementing change management and communication plans through the capture of "inside-out" and "outside-in" perspectives around existing architecture, people, performance and process capabilities to identify change opportunities
• Further grow core business, disposing of non-core activities while refocusing the organization's portfolio (through acquisitions and product innovations) on high-growth, high-margin, core businesses to achieve higher growth, performance and profits
• Develop new and streamlined operational synergies
• Evaluate market challenges to provide creative solutions resulting in leadership development and sustainability
• Innovate and implementation of new business processes and IT capabilities to achieve cost savings and achieve successive next-levels of sustainable high performance and profit growth
• Increased revenue and profit through strategic brand management; improved reputation through effective continuity, achieving awareness and quality improvement by increasing organization's direct customer relationships, developing and more effectively managing strategic Key Relationships resulted in better understanding of value proposition and goal achievement
• Design and develop innovative, high performance business model and strategic plan for start-ups and legacy businesses
• Development of metrics, benchmarks and measurable initiatives
• Support in the development of growing sustainable business through continued innovative development of viable, transitional revenue streams that represent sustainable new sources of profit into the distant future
• Effective alignment of people to the organizations strategy so that the right people are doing the right thing at the right time
• Strategic assessment identifies high growth potential, low risk, low investment, increased profit margins
• Bundling core services develops new, high profit, low served Customer Segments
• Create new "go-to-market" strategy increases market share in an increasingly competitive market

Business Model Development

As experts in business model development, we work with our Client to design a distinctive, strategic forward thinking model for their (global, local, enterprise, departmental, small to micro or virtual) business.

Change Management

Managing necessary change in your large or small organization is critical to maintaining high performance.  The Peak Performance Group supports organizations in preparing for and managing the complexities of change to achieve the desired outcome.  We partner with our Client beyond the change implementation to assure excellence and maximize their desired outcomes.

• Manage complex, interrelated aspects of technology, processes, people, culture and reward systems to drive productivity and ensure all aspects come together at every level of the organization down to each individual to achieve desired performance, profits and achievement
• Increased market share through redefinition, development, implementation and transformation of traditional sales functions; resulting in differentiation among competition and higher sales performance

Leadership and Talent Development and Management

Developing the capabilities of the executive team, leaders and employees is critical to the long-term success of the organization.  Great companies are made by “A” players.  Hiring, developing, promoting and retaining only “A” players is easier said than done.  Staffing mistakes are estimated to cost 15 times salary and the drain on the average company is huge.  Companies that use our practices for hiring, training, and promoting enjoy a 90+% higher success rate than those who do not.  A recent study on leadership applauded the powerful analytical skills taught by professional schools, but was quick to point out that when polled, well known and respected corporate leaders, including the CEO of the Drucker Foundation, were adamant that people who aspire to leadership positions need more than expertise - they need experience.  The role of mentoring and coaching is critical to success.

• Facilitation of communication, alignment, buy-in and execution of organizational vision and strategy at every level of the organization
• Assessment of behavioral and personality traits, development of personalized, objective driven, performance improvement initiatives
• Coaching B-level employees to become A-level players, resulting in higher performing units, departments and teams
• Leadership that initiates needed change, compelling and inspiring change in their reports
• Connecting personal passion to career objectives and outcomes, increasing personal drive to succeed
• Increased resourcefulness, ability to think outside the box to overcome barriers and invent new paradigms
• Improve oral and written communication skills
• Connect leadership initiatives, style and interpersonal skills to high-level ethics and personal code to improve followership, respect and desired outcomes
• Exceeding management objectives, as well as shareholder, direct report, employee and customer expectations
• Creating focused, collaborative results-driven teams; energizing and manifesting the brilliance in others
• Developed leaders’ coaching skills, creating successful and motivational mentors able to lead team members to achieve breakthrough performance and personal and career growth
• Instilled ability to identify and attract A-level talent, while developing A-level potential in employees
• Sharpen leader’s “tough-mindedness” skills and enabling them to take effective action with under-performers or high risk staff and when necessary redeploy chronic C and B-level talent
• Develop sensitivity and effective action to meet and exceed external and internal customer needs
• Increase structure and organization skills resulting in increased levels of predictive performance and leadership
• Assess and identify talent, leadership or line people whose energy and performance is counterproductive to corporate objectives and support the organization in performance improvement development, redeployment or work with leadership/HR to create an effective action plan for termination

Small to Midsize Business Owner Development

Partnering with a business expert and advocate for accountability and support in designing the business model, effective strategy and developing achievement competencies is critical to short and long-term success. Most business owners launched their own businesses to achieve levels of personal and financial freedom and success they believed they couldn't otherwise access.  Being an expert at your trade doesn't equate to being an expert at business success. 

The Peak Performance Group partners with business owners to support them in overcoming obstacles that prevent them from achieving successive next-levels of achievement and market domination.  We design project focused or comprehensive personalized engagements for start up companies and companies that have been in business for many years.  Some popular areas of need are:

• Developing personal and professional effectiveness systems
• Creating strategically aligned organizational action plans
• Accountability to specifically designed achievement goals and plans focused on highest yielding activity
• Development and alignment of key resources, partnerships and relationships
• Development of a comprehensive networking strategy and social capital development plan
• Processes and systems to strategically develop your infrastructure and staff
• Strategically design necessary support systems internally and external

Are you feeling the pains of growth?  Is it possible your business has outgrown the knowledge and capabilities of your leadership team?  The Peak Performance Group will work with you to assess your specific needs and develop a consulting or advising plan that supports achievement of your leadership and business goals.

Sales Management and Sales Professional Development

Development of a competitive, motivated, and well-trained and supported sales force is critical to the success of the organization.  The power of the sales force rests on its role to create sales. The results thereof, indicate the degree to which it is effectively and positively reflecting the organization.  Brand awareness, stability, integrity and trust are in large part dependent upon the activities and professionalism of the sales force. A well-trained, well-coached sales force will sell more and have a more positive impact on the organization than its undisciplined counterpart. 

The Peak Performance Group's "Sales Acceleration Coaching" increases individual sales skills, sales force productivity and capacity, while improving confidence and enthusiasm and reducing turnover.  Our proprietary program is based upon proven principles and is developed to meet the unique needs of your organization.

We also support the independent sales professional. Our average sales professional increases their production by more than 400%.

Training and Workshops

The Peak Performance Group's reputation for providing relevant, results-oriented, professional development rests on our commitment to making sure that your experience with us results in a positive impact in performance.  We provide on-site, classroom and virtual learning environments.  We promise to deliver new skills and knowledge to support you in achieving your business or career goals and delivering the business results your customers depend upon.

Common Client Outcomes:

• Improved internal and external customer Service
• Reduced costs
• Real time business intelligence
• Improved resourcing and efficiencies
• Rapid, sustainable growth
• Acquisition and retention of high performing talent
• Effective selection and promotional processes
• Execution style culture
• Improved performance
• Long-term sustainable growth
• Impressive profit improvements